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**BUSINESS COMMUNICATION: ** is goal oriented. The rules, regulations and policies of a company have to be communicated to people within and outside the organization. Business Communication is regulated by certain rules and norms. In early times, business communication was limited to paper-work, telephone calls etc. But now with advent of technology, we have cell phones, video conferencing, emails, satellite communication to support business communication. Effective business communication helps in building goodwill of an organization.

Business Communication can be of two types:
 * 1) Oral ** COMMUNICATION : ** An oral communication can be formal or informal. Generally business communication is a formal means of communication, like : meetings, interviews, group discussion, speeches etc. An example of Informal business communication would be - Grapevine.
 * 2) written ** COMMUNICATION **  **: -** Written means of business communication includes - agenda, reports, manuals etc.

Components of Communication Process